Terms & Conditions

1. Definitions

• Client / you / your: the person or entity using the Website or engaging our Services.
• Services: building inspections, building permits assistance, consulting, compliance advice, reports, or any other service we offer.
• Content: text, images, data, reports, documentation, plans, and other material published or made available on the Website.

2. Use of Website and Eligibility

1. You warrant that you are at least 18 years old and have capacity to enter into legally binding contracts.
2. You agree to use the Website and Services only for lawful purposes and in a manner consistent with applicable laws and these Terms.
3. You must not misuse the Website, including attempting unauthorised access, introducing malicious software, or interfering with operation.

3. Intellectual Property

1. All intellectual property rights in the Website, its content, and Services are owned by us or our licensors.
2. You may view, download, and print portions of the Website for personal, non-commercial use only, retaining copyright notices.
3. You must not reproduce, distribute, modify, adapt, publicly perform, display, or create derivative works from any part of the Website or Services without prior written permission.

4. Service Provision and Quotes

1. Our engagement is subject to terms agreed in writing, such as a service agreement or quote. These Terms complement any specific agreement unless expressly stated otherwise.
2. We may refuse or decline to provide Services at our discretion.
3. We will provide Services with reasonable care and skill in accordance with relevant standards and applicable laws and regulations.
4. We will endeavour to meet schedules or timelines, which are estimates only. We are not liable for delays beyond our reasonable control.

5. Fees, Payment and Invoicing

1. Fees will be as set out in our quote, proposal, or service agreement.
2. You must pay invoices by the due date and in the specified manner.
3. Late payments may incur interest or penalties as permitted by law.
4. If you fail to pay, we may suspend or cease Services, withhold deliverables, or terminate the agreement.

6. Client Obligations and Access

1. You must supply all information, access, documents, consents, and cooperation reasonably required for us to perform the Services.
2. We are not liable for impacts caused by delayed, incomplete, inaccurate, or changed instructions or information.
3. You must ensure property access and site conditions are lawful and safe for our personnel.

7. Reports, Deliverables and Reliance

1. Upon completion, we will provide reports or deliverables in the agreed format.
2. Reports are prepared for the benefit of the named client and intended purpose. Third parties must not rely on them unless we agree in writing.
3. Except as expressly agreed in writing, we do not guarantee absolute accuracy, completeness, or future performance.

8. Limitation of Liability and Indemnity

1. To the maximum extent permitted by law, our total liability to you for all claims is limited to the fees paid by you for the specific Services giving rise to the claim.
2. We are not liable for indirect, consequential, incidental, punitive, or special losses, including loss of profits or business interruption, except where prohibited by law.
3. You release and indemnify us and our personnel from claims, damages, losses, and costs arising from your breach of these Terms, your negligence, failure to provide required information, or misuse of the Services.

9. Termination and Suspension

1. We may suspend or terminate your access to the Website or provision of Services if you breach these Terms or for other reasonable grounds.
2. Upon termination, you must pay all outstanding fees and expenses.
3. Provisions that should survive termination, including intellectual property, liability limitations, and indemnities, remain in force.

10. Disclaimers and No Guarantees

1. The Website and all content are provided on an “as is” and “as available” basis to the extent permitted by law.
2. We disclaim all warranties, express, implied, or statutory, including fitness for a particular purpose, accuracy, reliability, non-infringement, and uninterrupted access.
3. We do not warrant that third-party links or services are secure, reliable, or error free.

11. Privacy and Data Protection

12. Links to Other Sites and Third-Party Content

1. The Website may contain links to external websites or resources over which we have no control.
2. We do not endorse or warrant those sites or their content. You access them at your own risk.

13. Changes to Terms

14. General

1. Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign them at our discretion.
2. Severability: If any provision is invalid or unenforceable, it will be severed and the remainder will continue in full force.
3. Waiver: Failure or delay to enforce any right does not constitute a waiver.
4. Relationship: Nothing in these Terms creates a partnership, joint venture, or agency relationship.
5. Governing Law and Jurisdiction: These Terms are governed by the laws of Victoria, Australia. You submit to the exclusive jurisdiction of the courts of Victoria.

Contact